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We are a small suburban surgery based in the village of Mountsorrel.  With 2 GPs, 2 practice nurses, a healthcare assistant and an admin team. We work together as a healthcare team and are committed to ensuring that our patients receive a friendly, caring and accessible family health service

We have a diverse patient population each with different healthcare needs, and we aim to provide a service that works for each of you. The main focus of our healthcare team is ensuring the good health and wellbeing of our patients and wherever possible to provide the right individualised care and treatment to maintain a good quality of life.


 MISSION STATEMENT

To improve the health, well-being and lives of our patients by providing high quality care in a traditional family GP practice.


NEWS HEADLINES FROM CHARNWOOD SURGERY

Please see our 'Latest News' section (on right hand side) for more information

**** Appointments wasted *****
In November 2017 96% of patients attended their appointment for the GP or nurse.
24 patients did not attend their appointment which resulted in a total         
of 5 hours and 5 minutes of clinical time that was wasted. It's easy to cancel or re-arrange 01162375089 or register to use online services to make and cancel appointments and/or order repeat medication.

*****Referred by your GP to see a specialist?*****

See 'Latest News' section for more information and leaflet.

***** Self Care *****

The West Leicestershire Clinical Commissioning Group (CCG) developed proposals, which have now been agreed by the CCG Board in September, which asks GPs to stop prescribing medicines for minor conditions.  GPs are instead asked to advise patients to see their pharmacist in the first instance for advice on minor conditions that they feel could be treated quickly by an over the counter medicine.

The CCG has undertaken extensive engagement with health professionals and surveyed patients to understand the impact of asking patients to purchase remedies for the management of short term minor illnesses, vitamin D supplements and some type of specialised infant formula.  The majority of people are broadly supportive of the proposal and most patients confirmed that they were already doing this.

Please see our Latest News section (on right hand side) for more information and a Question and Answer sheet.

*****Appointments wasted*****

In September 2017 98% of patients attended their appointment for the GP or nurse.

9 patients do not attend their appointments which results in a total of 1 hours 20 mins of clinical time that was wasted.   It's easy to cancel or re-arrange 01162375089 or register to use online services to make and cancel appointments and/or order repeat medication.

*****Flu Clinics *****

If you are eligible for a free NHS flu vaccination (see details on item 11 right hand side) then please contact reception 01162375089 to book an appointment.

*****Amended Opening Hours*****

From August, we are trialling new opening times on a Wednesday.  We will be providing appointments to see a doctor from 8.40 a.m. on a Wednesday morning.

***** Minor Injuries Service *****

We provide a minor injury service here at the surgery for injuries that are not life threatening, for example abrasions, bruises, sprains or minor trauma to hands, limbs or feet.  Please see our 'latest news' section of right hand side for more information.

Dementia Action Alliance

This General Practice is research active
For more information click onto the tab 'Research Practice' on right hand side.  


    

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(Site updated 08/12/2017)
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